Remote Customer Success Specialist – Support Small Business Owners Across North America

Remote | Full-time | $60,000 to $72,000 CAD/year | Reports directly to the founder

We work with lash studio owners across Canada and the US, filling their calendars by running their ads, booking their appointments and paying for their ad spend. Running a small business is stressful, and you'll make sure our clients always feel supported.

What you'll do:

• Be the go-to contact for client questions and concerns

• Resolve issues end to end with our team

• Handle hard conversations with patience and real answers

• Keep detailed notes and spot problems early

What we need:

• 2+ years in a customer-facing role

• Comfortable juggling many conversations at once

• Calm, kind and solutions-focused

• Alberta resident

What you get:

• $60,000 to $72,000 CAD salary, no commission

• Fully remote

• Small team, quick decisions

• Long-term growth

To apply: send your resume and tell us about the hardest customer conversation you've handled.

Pay: $60,000.00-$72,000.00 per year

Work Location: Remote

Rad na daljinu: Da

Izvor: https://indeed.com/viewjob?jk=6f190d16a89116e2

Nivo: senior